Get in Touch
Have a question, suggestion, or feedback? We'd love to hear from you! Your input helps us build better tools for everyone.
Response Time
We typically respond within 24-48 hours during business days.
Monday - Friday, 9 AM - 6 PM IST
What Can We Help With?
We're here to assist you with any questions or concerns
💡 Feature Requests
Have an idea for a new tool or feature? We'd love to hear it!
🐛 Bug Reports
Found something that's not working right? Let us know so we can fix it.
❓ General Questions
Need help using a tool or have questions about BetterUtils?
🤝 Partnerships
Interested in collaborating or partnering with us?
📝Before You Reach Out
- •Check our FAQ sections on tool pages for quick answers to common questions
- •Include specific details about any issues you're experiencing (browser, device, error messages)
- •For feature requests, describe the problem you're trying to solve
Support topics we handle
Our team reads every message about BetterUtils. Typical requests include reporting a broken tool, requesting a converter or generator that would save you time, asking how privacy works for a specific utility, or sharing feedback about page speed and mobile usability. The more context you provide, the faster we can reproduce issues and ship fixes.
If you are writing about a particular tool, include the page URL, the browser you used, and what you expected to happen compared with what actually happened. Screenshots are helpful but never required. We aim to respond within a few business days, although response times may vary during high-volume periods.
BetterUtils is an independent project focused on free browser utilities. We read feedback about accessibility, mobile layout, missing features, and documentation gaps. Your messages directly influence which tools we improve next and which categories we expand with new releases.
When reporting bugs, list the exact tool URL, your operating system, browser version, and whether the issue happens on mobile or desktop. For feature ideas, explain the task you are trying to complete and why existing tools do not cover it. Clear examples help us reproduce problems faster and design better utilities for the whole community.
We welcome messages from creators, developers, teachers, and small business owners. If you represent a organization, mention that in your email so we can prioritize accessibility or privacy questions that affect multiple users. While we cannot provide custom development for individual companies, we do consider public features that benefit many visitors to BetterUtils.
Privacy-related questions are handled carefully. If your message concerns cookies, analytics, or how a specific tool processes input, we will point you to the relevant section of our privacy policy and explain whether data stays in the browser or reaches a third-party service. Security researchers who discover a vulnerability are encouraged to share responsible disclosure details so we can investigate and patch issues promptly without exposing users to unnecessary risk.
You can also reach out about accessibility improvements, translation suggestions, or documentation that would help your community use a tool more confidently. We read every message even when we cannot implement every request immediately.
Partnership inquiries should include your organization name, audience, and how a collaboration would benefit BetterUtils users. We evaluate proposals that align with our free, privacy-respecting mission and reply when there is a clear fit for both sides. General questions about using a specific tool are welcome as well. We appreciate concise, friendly messages and do our best to reply promptly during business days. Thank you for helping us improve BetterUtils for everyone.
Frequently asked questions
How quickly will I receive a reply?
We typically respond within two to five business days. Complex bug reports may take longer while we investigate.
Can I request a custom tool for my business?
We welcome feature ideas from everyone. While we cannot build private tools on demand, popular requests often influence our public roadmap.
Where can I read about privacy and data use?
Our Privacy Policy explains analytics, cookies, and how local browser processing protects your inputs on most tools.
Do you offer phone support?
BetterUtils support is currently email-based so we can track issues clearly and share updates with the engineering team.
Can I report a problem with a specific tool?
Yes. Include the tool URL, your browser version, and steps to reproduce the issue so we can investigate quickly.
How do I request a converter or generator that is missing?
Describe the input, output, and workflow you need. Feature requests help us prioritize the public roadmap.
Can educators contact BetterUtils for classroom use?
Yes. Teachers and students are welcome to use free tools in classrooms and labs. Email us if you need help identifying utilities for a specific assignment.
Will you add integrations or APIs?
BetterUtils focuses on fast browser utilities. If an integration would help many users, describe your use case and we will evaluate it for future releases.
What information helps you fix a bug fastest?
Send the tool URL, browser version, device type, and exact steps to reproduce. Screenshots or sample input that triggers the issue are especially useful.